Privacy Policy

Last Updated: January 2026

Z9 Wellness (“Zelle 9 Wellness,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book services, make payments, or interact with us online or in person.

This policy applies to all visitors, clients, and users of our website, services, and facilities.

1. Who We Are

Z9 Wellness is a wellness and personal services studio offering tattoo services, fitness and wellness coaching, body contouring, and related non-medical aesthetic services. Services are provided in a private studio setting and may include consultations, appointments, and small group wellness experiences.

2. Information We Collect

a. Personal Information You Provide

When you book a service, submit a form, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Appointment details

  • Health or lifestyle information voluntarily shared during consultations (non-medical)

b. Payment Information

We do not store your full payment information.

Payments are processed securely through third-party payment processors such as Stripe, Affirm, Credee, or similar providers. These providers may collect payment-related information necessary to complete transactions.

c. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

This data is used for analytics, security, and website optimization.

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide wellness, tattoo, and aesthetic services

  • Process payments and payment plans

  • Communicate confirmations, reminders, and service updates

  • Improve our website and services

  • Comply with legal and financial obligations

We do not sell, rent, or trade your personal information.

4. Payment Processing & Third-Party Services

Z9 Wellness uses trusted third-party providers to operate our business, including:

  • Stripe (payment processing)

  • Affirm / Credee or similar providers (payment plans or installment options)

  • Scheduling and booking platforms

  • Website analytics tools

These providers only receive information required to perform their services and are governed by their own privacy policies:

5. Financing & Payment Plans

If you choose to use a payment plan or financing option:

  • Terms, eligibility, and interest rates are determined by the third-party provider or agreed installment terms

  • Z9 Wellness does not act as a bank or lender

  • Financing and payment plans are subject to provider agreements

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality, analyze traffic, and improve user experience. You may disable cookies through your browser settings, though this may affect website performance.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including secure systems and encrypted payment processing. While we take security seriously, no method of transmission or storage is completely secure.

8. Sharing of Information

We may share information only:

  • With service providers necessary to operate our business

  • To comply with legal or regulatory requirements

  • To protect our rights, safety, or property

We do not share personal information for third-party marketing purposes.

9. Health & Wellness Disclaimer

Z9 Wellness provides non-medical services. Services offered are not intended to diagnose, treat, cure, or prevent any medical condition. Any wellness information shared is for general educational purposes only.

10. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data (subject to legal obligations)

11. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.

12. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated effective date.

13. Contact Information

For questions regarding this Privacy Policy or your personal information, please contact:

Z9 Wellness
📧 Email: trentvalleau@gmail.com
📍 Location: Austin, Texas